Frequently Asked Questions

Find answers to common questions about Urinak Cleaning London services

What areas of London do you serve?

Urinak Cleaning serves all major London boroughs including:

  • South London: Beckenham, Bromley, Croydon, Crystal Palace, Dulwich, Norwood
  • Central London: Penge, Anerley, Sydenham, Forest Hill, Catford, Lewisham
  • Greater London: Greenwich, Blackheath, Eltham, Woolwich, Plumstead, Sidcup

We provide professional cleaning services across all these areas with same-day availability in most locations.

Our competitive London cleaning service rates include:

Service TypePrice
General/Standard Cleaning£30 per hour
Deep Cleaning£30 per hour
End of Tenancy Cleaning£30 per hour
AirBnB CleaningQuote based on property size
Jet Washing/Garden CleaningQuote based on area and detail
Commercial CleaningQuote based on requirements

All prices include VAT. No hidden fees or surprise charges.

Yes, all Urinak Cleaning team members are:

  • Fully Insured: £2 million public liability insurance
  • Background Checked: DBS checked for your peace of mind
  • Professionally Trained: Certified in professional cleaning techniques
  • Experienced: Minimum 2 years London cleaning experience
  • Uniformed: Professional appearance and equipment

We maintain the highest standards for all our London cleaning services.

Yes, we offer same-day cleaning services across London subject to availability:

  • Booking Deadline: Contact us before 12 PM for same-day service
  • Operating Hours: 8 AM to 6 PM, 7 days a week
  • Service Areas: All London boroughs we serve
  • Minimum Duration: 2 hours for same-day bookings

Emergency cleaning services available for urgent situations. Additional charges may apply for same-day bookings.

We use professional-grade, eco-friendly cleaning products that are:

  • Eco-Friendly: Biodegradable and environmentally safe
  • Family Safe: Safe for children and pets
  • Approved: All products meet UK safety standards
  • Effective: Professional-grade formulations

We can accommodate special requests for specific products or provide hypoallergenic alternatives upon request.

Yes, we offer comprehensive guarantees on all our London cleaning services:

100% Satisfaction Guarantee
  • Not satisfied? We’ll return within 24 hours
  • No extra cost for revisits
  • Work until you’re completely happy
End of Tenancy Guarantee
  • Accepted by major London letting agents
  • Professional cleaning certificate provided
  • Deposit protection guarantee

Booking your London cleaning service is easy:

  1. Online Booking: Use our online booking form (recommended)
  2. Phone: Call us at +44-7786687791
  3. Email: Send details to info@urinakcleaning.co.uk

Our customer care team will contact you within 24 hours to confirm details and arrange payment.

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To help us provide the best service:

Before We Arrive
  • Secure valuables and personal items
  • Remove clutter from surfaces
  • Ensure clear access to all areas
  • Provide any specific instructions
We’ll Bring
  • All cleaning supplies and equipment
  • Professional-grade tools
  • Protective covers and materials
  • Vacuum cleaners and mops
Yes, URINAKCLEANING operates 7 days a week to accommodate your schedule:
Day Hours Availability
Monday – Friday 8:00 AM – 6:00 PM Regular rates
Saturday 8:00 AM – 6:00 PM Regular rates
Sunday 9:00 AM – 5:00 PM Regular rates
Bank Holidays 10:00 AM – 4:00 PM Limited availability
Weekend and holiday bookings are subject to availability. Book early to secure your preferred time slot.
Property access and security are handled with utmost care:
  • Secure Key Storage: All keys stored in secure, tracked system
  • Authorized Personnel: Only assigned team members have access
  • Digital Records: All key movements logged and tracked
  • Insurance Coverage: Full insurance protection for key holders
  • Flexible Options: Meet at property or secure key collection
We can accommodate various access arrangements including concierge services, key safes, or meeting at the property.
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